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Wednesday, December 21, 2011

Happy Holidays

2011 has been an exciting year full of surprises, hard work, and opportunities beyond compare. I wish everyone a safe and happy holiday season.

I am looking forward to sharing new strategies and future visions in the new year and launching my new series of discussions on The Next Generation Enterprise. Stay Tuned...

Tuesday, January 5, 2010

Making IT a Strategic Organization

During periods of an economic downturn, there is increased pressure on business executives to sustain revenue, improve bottom-line results and leverage technology to achieve business growth. What if you could take this pressure and turn it into an opportunity to strategically align Information Technology (IT) operations to support the success of the business? By leveraging industry best practices and standards, such as IT Service Management (ITSM) principles, you can prioritize business requirements and enhance IT’s value and alignment using the following common operational framework:

Customer Success:
– solving complex business issues and deriving greater business value

Reduced Cost:
– streamlining cost models while seeking ways to improve operations

Business Integration:
– driving technology integration into revenue-generating business processes

Business Partnership:
– transparently integrating IT operations into the strategic business plan

Effective Operations:
– delivering value-added services to the business

Download the full white paper at: http://www.oaot.com

Thursday, October 8, 2009