During periods of an economic downturn, there is increased pressure on business executives to sustain revenue, improve bottom-line results and leverage technology to achieve business growth. What if you could take this pressure and turn it into an opportunity to strategically align Information Technology (IT) operations to support the success of the business? By leveraging industry best practices and standards, such as IT Service Management (ITSM) principles, you can prioritize business requirements and enhance IT’s value and alignment using the following common operational framework:
Customer Success:
– solving complex business issues and deriving greater business value
Reduced Cost:
– streamlining cost models while seeking ways to improve operations
Business Integration:
– driving technology integration into revenue-generating business processes
Business Partnership:
– transparently integrating IT operations into the strategic business plan
Effective Operations:
– delivering value-added services to the business
Download the full white paper at: http://www.oaot.com
Tuesday, January 5, 2010
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